These policies are published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and are an ‘electronic record as contemplated under section 2(t) of the Information Technology Act, 2000 and the Rules there under. These Terms being an electronic record are generated by a computer system and do not require any physical or digital signatures.
ACCESS TO THE WEBSITE
Fresh Meat House having registered office at Parmises No. 10-0121 Plot No. owns the Website. BE 28 Action 1, Newtown Kolkata -700156 Use of the Website by the user (“You”/ “User”) is subject to the terms and conditions contained herein.
ELIGIBILITY
You should have completed 18 years of age and be competent to enter into a contract under Indian contract law. If you are less than 18 years of age who is intending to avail the services of the website should do so through your legal guardian in accordance with applicable law.
Fresh meat house reserves the right to refuse access to use the services offered at the website to new users or to terminate access granted to existing users at any time without according any reasons for doing so
USER ACCOUNT.
You may be required to register and set up an account (“Account”) for using the website by entering an email address and password or by using any permitted social media the website account to sign in ("Account Information"). Fresh Meat House as its sole discretion may ask for the verification of Your Account Information provided by You and hence, it is advisable to provide a valid information e.g. like mobile number while creating an Account. The website will set-up an account based on the mobile number provided. You can also create and update an Account through Customer Support.
You can create one Account only and it is not permitted to transfer or interchange such Account to any other person. The list of information required to be provided by you, the manner of usage, protection and confidentiality of your information and Account information are more specifically dealt under the website Privacy Policy and You are requested to read the Privacy Policy in detail before sharing Your information or creating an Account.
PAYMENT POLICY
Payment is an integral part of an online shopping experience. All payments shall be collected through secured payment options.
We accept all prepaid payment options such as all the major, Debit Cards, Phone-pe Net-Banking etc. Fresh Meat House may also offers industry-leading solution for Cash on Delivery.
All payments for purchases made by you on the App shall only be in Indian Rupees. In case of a prepaid transaction, after payment for the order has been successfully received by Fresh Meat House, You will be sent a notification by email or SMS at the email address or mobile number provided to Fresh Meat House confirming receipt of payment. There may be limits to the amount of Cash on Delivery payments based on pin codes or the State in India where delivery is to be made. Fresh Meat House reserves the right to withdraw, block, or limit your purchases using Cash on Delivery basis transaction history.
Debit Card
Fresh Meat House accepts all Visa, Master Card, Maestro. You will be redirected to your issuing bank's site, where you will have to follow the instruction to complete the payment.
Phone Pe
You can make payment for an order by using Your Phone pe. The website accepts payments for Your orders to sellers through various banks. You will be redirected to your bank's site where You will be able to make payment after entering in Your login id and password that is known only to You.
Cash on Delivery
Cash on Delivery is one of the payment methods for making purchases on by Fresh Meat House where You don't have to make any advance payment.
Cash on Delivery is available as a payment method for all eligible products on by Fresh Meat House. Eligible products will be indicated by the message [‘Eligible for Cash on Delivery’] on the [‘product order page’] for delivery in certain pin codes.
Issues with Payments - Pending Payments:
Payments can sometimes fail or remain in the pending stage. Some of the reasons could be:
If You face any of the above payment issues, try placing the order again in a short while or contact Your bank or issuer for technical assistance. Fresh Meat House is not liable for any loss or inconvenience caused to You when making payment or for any wrongful debits to Your cards.
